Get Your Digital AI Consultant

Successful implementation of any digital service is enhanced by clear phasing and flexible progression, utilizing the information generated at each stage. This approach allows for customization of the service's content and scope according to needs and observations, maximizing its effectiveness and value.

Simultaneously, this approach helps minimize risks as potential issues and challenges are detected early on, allowing for efficient responses. This ensures systematic development of the service, meeting user expectations and needs, while reducing the possibility of failure.​

Phase 1: Free Initial Assessment

Book a free 30-minute assessment call, where we will evaluate together how well Wisdom AI fits your business needs.​
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Phase 2: Service Design and Prototype​

• ​​Design and Specifications of the AI Consultant
• Creating Prototypes Based on the Specifications​

Service design plays a crucial role in developing innovative and user-friendly services. It helps understand your own and your customers' needs and expectations, shaping the service to meet these requirements. Creating a prototype allows you to test and refine the service before its widespread implementation.

In addition to service design, we will provide you with a prototype that allows you to test the functionality, usability, and customer value of your AI consultant before its full-scale launch.

It also gives potential clients the opportunity to provide feedback and suggest improvements, aiding in the development of an even better and more user-friendly service.
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Phase 3: Implementing the Production Version

Based on the results of the prototype, it is time to proceed with the implementation of the production version and launch the service.

The implementation of the production version is the process of introducing the developed service or product on a wider market after testing and refining it through prototypes and service design. This phase ensures that the service or product is ready for customers and meets their needs and expectations.

During the implementation of the production version, several different areas are taken into consideration to achieve a smooth and efficient rollout:
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• Preparation: We ensure that the service or product is ready for deployment by analyzing testing and feedback data from the prototypes. Make necessary changes and improvements before releasing the production version.
• Maintenance and Technical Support Arrangement: We ensure that all necessary systems, servers, and technical resources are ready to support the deployment and scalability of the production version.
• Documentation and Guidance Development: We create clear and comprehensive user guides, technical documents, and support materials to facilitate easy adoption of the service or product and maximize its features.
• Terms of Use and Privacy Policy: We develop clear and understandable terms of use and privacy policies that cover all aspects related to the collection, usage, storage, and sharing of customer data. This includes information about usage restrictions, limitations of liability, intellectual property rights, and potential consequences of violating the terms of use. The privacy policy addresses the collection, usage, storage, sharing, and deletion of personal information, as well as customers' rights to their own data.
• Training and Onboarding: We provide training and onboarding for staff and customers to ensure they understand the functions, benefits, and best practices of the service or product.
• Marketing and Launch: We plan and execute an effective marketing strategy to launch the production version. This may include advertising, content marketing, events, communications, and other marketing channels to reach the target audience and entice them to try the service or product.
• Monitoring and Optimization: We monitor the performance of the production version and gather customer feedback after its deployment. Analyze this data and make necessary changes and improvements for the continuous development of the service or product.

Through the implementation of the production version, we ensure that your service or product is ready for the market and meets the needs and expectations of your customers. The purpose of this process is to ensure the quality, usability, and long-term success of the service or product.
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Phase 4: Maintenance and Support

Maintenance and technical support are essential parts of the lifecycle of services and products, particularly for technology-based solutions. Their purpose is to ensure that customers have the best possible experience when using the product or service and that any issues are resolved quickly and efficiently. We describe here the typical aspects of maintenance and technical support that need to be considered.
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• Preventive Maintenance: Preventive maintenance allows you to prevent potential issues before they impact the customer experience. This may include regular system and software updates, enhancing security measures, and optimizing performance.
• Reactive Support: Reactive support involves addressing issues reported by users. This may include providing technical support via email, phone, or chat to assist customers quickly and provide guidance.
• Guides and Resources: This includes frequently asked questions (FAQs), instructional articles, and/or tutorial videos. It helps users find answers to common questions independently, reducing the workload on technical support.
• Continuity Planning: Continuity planning covers potential technical problems, security attacks, and other disruptive factors. This enables the quick restoration of service operations and minimizes impacts on users.
• Feedback and Improvement: Gather feedback on the maintenance and technical support processes to ensure service quality. This may involve expanding the availability of technical support, implementing new support channels, or enhancing the training of customer support staff.

Maintenance and technical support are crucial for customer satisfaction and long-term customer relationships. Careful planning, continuous improvement, and a customer-centric approach help provide excellent support and maintenance to your customers, thereby promoting the growth and success of your business in the long run.

Maintenance and support can be implemented in various alternative ways and responsibilities can be divided in a manner that best meets user expectations while considering your company's resources.
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